读趣百科

Dear Mr.Black:

To celebrate the 10th anniversary of Shenzhen Trading Co.Ltd,we are holding a dinner party at Hilton Hotel in Shenzhen from 7:00 p.m.to 9:30 p.m.on Saturday,June 6th.

You are cordially welcome to the party so that we can express our sincere appreciation for your generous support.For your information,the party will be attended by other business elite such as Mr.Zang Hong and Li Peng from Beijing International.We believe that this may offer many of us an excellent opportunity to get acquainted with each other.

We do hope that you will be able to join us on this occasion,and look forward to meeting you at the party.

Sincerely yours.

You work for Global institute inc. , which produces softwares. You are responsible for Quality Management System.

Study the following graph which shows the effort taken by your company and IBI Inc , your main competitor. In the graph ,the Quality Management is divided into five parts.

Use the information in the graph to write a short report (about 100 120 wards) suggesting ways of improving the quality management of your company. Write on your Answer Sheet.

How to improve Quality Management System with limited capitals? That is the key to success. After careful study of IBI Inc 'our main competitor ,we find that they spend some money in Customer Service and Vender inspections which are vital to Quality Management. As we know, softwares are developed quickly. Customers and venders know clearly what they need. Therefore, we should develop programmes based on information through Customer Service and Vender inspections. cnother fact with our attention is that although IBI Inc.‟s Plant productivity is not high, they can sell out their new, high-quality softwares quickly as they have a very good Quality Control System. Therefore, we should adjust the capitals.

Dear Mr. / Ms,

Thank you for your letter informing us of Mr. Greens visit duringJune 2-7. Unfortunately, Mr. Edwards, our manager, is now in Cairoand will not be back until the second half of June. He would,however, be pleased to see Mr. Green any time after his return.We look forward to hearing from you.Yours faithfully,

提示：

一般不用信头称呼的形式，也不采用在结尾处署上写信人的名字的方式，而是在备忘录的开头处写明收信人To________，在结尾处写明具体的写信人From___________以及主题：Re：__________ 或Subject：____________。例如：

To: Head Office staff

From: Tom Beck

I have the pleasure of announcing that Ms Sally Jolie has been appointed as the new Sales Manager at Head Office. Ms Jolie is due to join us on Monday 15th. Please give her a friendly welcome when she starts work.

Thank you.

参考答案：

To : Ms. Anne Folster

From:

I have to delay my trip to Hawaii till July,as Mr. Flton Deland will arrive in London on 25th June and discuss the claim face to face. Please arrange our meeting on 26th June.

This report sets out to use Workset colours to assess the accuracy of my job description as PR officer and to suggest a number of changes.

Findings

It is clear that there is a difference between the way the company views the job and the reality as I perceive it. Firstly, a number of areas which demand a significant proportion of my time are not mentioned in the official job brief. The segment on the pie chart which provides most cause for concern is the pink sector; this relates to my attendance at a number of meetings which I can contribute little. Another significant area is the grey segment; this refers to the unscheduled time I spend sorting out computer problems. I feel these activities are hampering my core work. As can be seen from the pie charts, the time I spend actively working to meet the goals agreed with my line manager is less than envisaged.

Conclusions

The above discrepancies clearly indicate that my current job brief is inaccurate.

Recommendations

I would recommend that my official job brief should be updated using the Workset colours. It would also be valuable to consider the proportion of non-core colours in the pie chart and to investigate whether work in these areas could be carried out by someone else more suited to these tasks.