4 A properly conducted appraisal interview is fund - 考试试题及答案解析 - 读趣百科
解答题

4 A properly conducted appraisal interview is fundamental in ensuring the success of an organisation’s performance

appraisal system.

Required:

(a) Describe three approaches to conducting the appraisal interview. (5 marks)

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题目答案

4 Appraisal systems are central to human resource management and understanding the difficulties of such schemes and the correctapproach to them is necessary if the appraisal process is to be successful and worthwhile.(a) The manager conducting the intervi

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解答题

(b) Describe five main barriers to an effective appraisal interview. (10 marks)

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题目答案

(b) The appraisal system should be well constructed and fair to both the individual and the organisation. However, there are a number of barriers, often because employees see the appraisal as one or more of the following:Confrontation due to lack of agree

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解答题

5 All managers need to understand the importance of motivation in the workplace.

Required:

(a) Explain the ‘content theory’ of motivation. (5 marks)

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题目答案

5 The way in which managers treat their employees can significantly influence the satisfaction that the employees derive from their work and thus the overall success of the organisation. Understanding the importance of motivation is therefore an important

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解答题

(b) Explain what is meant by McGregor’s

(i) Theory X; (5 marks)

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题目答案

(b) Douglas McGregor has suggested that the managers’ view of the individuals’ attitude to work can be divided into two categories, which he called Theory X and Theory Y. The style. of management adopted will stem from the view taken as to how subordinate

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解答题

6 Communication is important for all organisations and requires an understanding of communication flows and channels.

Required:

(a) Briefly explain the main purposes of the three main formal communication channels in an organisation:

(i) Downwards; (3 marks)

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题目答案

6 There are many forms of communication within an organisation, both formal and informal. Formally communicated information often flows in one of three main directions: downwards, upwards and lateral. However, all organisations also have informal communic

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解答题

(iii) Lateral or horizontal. (3 marks)

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题目答案

(iii) Lateral or horizontal. Traditional communication assumes a hierarchical structure with only vertical communication,however horizontal communication has become important and necessary in less formal organisations. It takes the form. of coordination w

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